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Retail shops

Retail displays: the job is stopping someone who was walking past.

A shop display has about two seconds of a pedestrian's attention. Almost every specification decision — brightness, position, pitch, content length — follows from that, and most shops get sold a screen that ignores it.

Convert people already passing your door into people who come in — and stop paying for printed offer boards that are out of date the week after they're printed.

Retail is the most demanding LED case for an unglamorous reason: the audience is in motion and not looking for you. A showroom visitor has already decided to come in. Someone walking past your shop has not, which is why storefront content that reads like a brochure fails and a single clear message at a glance works.

The other thing that makes retail different is the glass. A display placed inside the window facing outwards has to fight daylight and its own reflection, and it sits in a space that heats up badly behind glass in direct sun. That combination is behind most disappointing shop installations we get called about — the screen was fine, the position was never assessed.

What to decide before anyone quotes you

Inside the glass, or on the shopfront?

These are different products. A display behind glass faces reflections and serious heat build-up in direct sun, which needs a brighter panel than the room would otherwise justify and real thought about ventilation. A display mounted on the shopfront outside is an outdoor installation with everything that implies — weather sealing, structure, permissions. Cheapest is often neither: a poster display just inside the door, where it's read by people who have already slowed down.

Who changes the offer, and how often?

Retail content is the fastest-changing of any category — weekly offers, seasonal sales, price changes. If updating the screen requires anyone other than the person behind the counter, it will stop being updated within a month and you're back to a static board that happens to glow. Decide who that person is before choosing the setup, not after.

How far away is the viewer, really?

For a footpath display, measure from the far edge of the walkway rather than from the window, and remember people read it while moving. That distance sets the pixel pitch and, more importantly, how much text can be on screen at once — which is usually far less than the artwork someone has already designed.

What happens after dark?

A shop display running at daytime brightness at night is uncomfortable to look at from the footpath and can draw complaints in residential-adjacent streets. Automatic dimming through the day is a specification item, and it's easier to include at the start than to retrofit.

FAQ

Questions before you book the survey.

Yes, and it's common — but it needs specifying for that position rather than as an ordinary indoor screen. Behind glass in direct sun the display competes with reflections and sits in a pocket of trapped heat, so it needs more brightness and proper ventilation. We check the orientation and the sun path on the actual shopfront during the assessment.

Not sure what you need? That's what the assessment is for.

Tell us where it's going and roughly what you want it to do. Every question has an "I'm not sure" option — working the answers out is our job, not yours.

  • ✓ Site survey before any quote
  • ✓ Itemised, comparable pricing
  • ✓ One point of contact throughout
  • ✓ Service cover agreed in writing