leadanta

Restaurants and cafés

Menu boards fail on legibility and staleness, not on picture quality.

A digital menu that a manager can't update by Tuesday lunchtime becomes an expensive printed board. The specification question is who edits it, not how many pixels it has.

Show an accurate, readable menu that changes with the kitchen — by daypart, by availability, by price — without printing anything or calling anyone.

Menu boards are read by someone standing in a queue, deciding under mild time pressure, often at an awkward angle from the side of a counter. That makes legibility — text size, contrast, how many items are on screen at once — worth far more than resolution. A menu that requires stepping back to read is a menu people stop reading.

The second issue is operational. Prices change, items run out, breakfast becomes lunch. If updating the board is a support ticket, the board goes stale and staff go back to a paper sign taped underneath it — which we have seen more than once. The setup has to match the person who will actually use it, on a phone, during service.

What to decide before anyone quotes you

Who edits the menu, on what device, during service?

The honest answer is usually a manager on a phone between orders. That sets the requirement: a simple scheduling setup, a small number of editable fields, and no risk of breaking the layout. Systems that require a laptop and a designer look better in a demo and stop being used in week three.

Reading distance from the queue, not from the counter

Measure from where the queue actually forms, including its far end at the busiest time. That distance drives both the pixel pitch and how many items can share the screen legibly — usually fewer than the current printed board carries, which is a menu design decision as much as a display one.

Dayparts: one screen doing three jobs

Breakfast, lunch and evening menus on a schedule is the single most useful thing a digital board does, and it needs to be set up once rather than switched by hand every day. Worth deciding your dayparts before installation so the schedule is built during handover.

What's above the counter, structurally and thermally?

Counter-mounted boards often go where there's already extract, lighting or a bulkhead, and kitchen-adjacent positions carry heat and grease that no display specification likes. The mounting point and its environment get checked during the survey — the ceiling above a pass is not always the empty space it looks like.

FAQ

Questions before you book the survey.

That's the requirement to design around, and it's the one we ask about first. We set up scheduling so prices and items are editable without touching the layout, load the initial menu, and train whoever runs the floor. If the answer at handover isn't "the manager can do this on a phone", it isn't finished.

Not sure what you need? That's what the assessment is for.

Tell us where it's going and roughly what you want it to do. Every question has an "I'm not sure" option — working the answers out is our job, not yours.

  • ✓ Site survey before any quote
  • ✓ Itemised, comparable pricing
  • ✓ One point of contact throughout
  • ✓ Service cover agreed in writing